Join an international travel platform and become part of a multicultural team dedicated to delivering outstanding customer experiences to users around the world.

We are currently looking for Croatian-speaking professionals who are passionate about customer service and enjoy working in a dynamic international environment. In this role, you will support customers with bookings, travel-related questions, and account assistance while ensuring a smooth and positive experience throughout their journey.

Location: Athens, Greece
Rotational shifts between Monday–Sunday 
No night shifts
Permanent contract
Performance bonus included

Your Responsibilities

• Assist customers via phone, email, and chat
• Support booking management, cancellations, and reservation changes
• Handle payment-related inquiries in a professional manner
• Deliver high-quality customer support in Croatian and English
• Maintain excellent customer satisfaction and service standards

What We're Looking For

• Croatian fluency or C1 level
• English level B2 or higher
• Strong communication and problem-solving abilities
• Customer-focused and proactive mindset
• EU citizenship or valid residence permit with full working rights

Training & Work Model

• 9 weeks of paid on-site training in Athens
• After the training period, remote work may be available based on performance and readiness

What's Offered

• Competitive salary package with performance bonus
• 14 salaries per year, including holiday bonuses
• Private health and life insurance
• 25 vacation days annually
• €50 monthly meal voucher
• Long-term career opportunities within an international company

Relocation Support

• 3 months of hotel accommodation provided
• Up to €300 relocation reimbursement
• Full support with legal documentation and relocation process